Privacy Policy - Scaffolding for Hire

Who we are

Suggested text: Our website address is: https://scaffoldingforhire.com.au.

This Privacy Policy applies to all personal information collected by Scaffolding for Hire. By accessing Scaffolding for Hire websites or using our products or services, you agree to the terms outlined in this policy and the Scaffolding for Hire Terms & Conditions. This policy is also incorporated by reference into the Scaffolding for Hire Terms & Conditions related to our products and services. This document explains how and why we collect your personal information, the types of personal information we gather, how we use it, and the options you have to control its use. Scaffolding for Hire is committed to complying with Commonwealth legislation governing the privacy of personal information and to protecting your privacy in all interactions with us.

We encourage all users and customers of Scaffolding for Hire to visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au for important information about privacy laws in Australia.

The kinds of personal information we collect and hold

“Personal Information” includes any data or opinion about an individual that can identify or potentially identify them. “Sensitive Information” is a specific category of Personal Information, covering details such as an individual’s physical and mental health (including vaccination status), criminal record, and sexual orientation. In this Privacy Policy, any reference to “Personal Information” also encompasses Sensitive Information.

We may collect and hold the following types of personal information from you:

Identification details may include your name, age, date of birth, contact information (such as address, email, phone number), occupation, license information
Financial details might encompass bank account or credit card information.
Additionally, any information you enter or upload into the Scaffolding for Hire platform, including details about others, will be collected. Without this information, we may be unable to conduct our business or provide you with the services or level of service we strive to offer.

How we collect and hold your personal information

We gather your personal information through various methods, including phone calls, emails, the devices or browsers you use to access our apps and websites, web forms, IP address logging, GPS data collection, cookies, phone numbers, and email addresses used to contact us, as well as through smartphone apps, browser plugins, or other applications that collect information from your device or browser.

Additionally, we may obtain your personal information from our affiliates, advertising partners, clients, contractors, customers, third-party survey or competition websites, marketing websites, or any other websites linked to ours that assist in delivering or advertising our services, understanding online activity, and collecting information essential for managing the quality or content of our services.

We may also collect your personal information from share registries managing Scaffolding for Hire share applications and holdings, publicly available sources, and as required or authorized by law.

Once collected, we may store your personal information electronically or in paper files.

Why we collect, hold, use and disclose your personal information

We collect, hold, use, and disclose your personal information for various purposes, including:

Complying with legal requirements, including those related to handling matters concerning shares, share applicants, and shareholders, and assisting government, licensing, or law enforcement agencies; and
Promoting and advertising our services and those of our partners, including unrelated goods and services
Helping you gain approval to connect with customers
Communicating with you
Mitigating risks and identifying or investigating unlawful activities or violations of our Terms and Conditions, including verifying your identity, ABN, and/or professional licenses
Reviewing, processing, and evaluating your applications
Handling invoicing and payment processes
Maintaining and managing our relationship with you as a user, customer, and/or shareholder

We may also collect, hold, use, and disclose your personal information for other reasons as permitted or required by law.

Disclosure of Your Personal Information

Your personal information may be shared with individuals or companies within Scaffolding for Hire for the purposes outlined in the “Why we collect, hold, use and disclose your personal information” section above.

Additionally, we may share your personal information with individuals or organisations outside of Scaffolding for Hire for the purposes mentioned in the “Why we collect, hold, use and disclose your personal information” section above, as well as with other parties and for other purposes specified below:

This may include:

Organisations that manage certain business activities and functions on our behalf, such as call centre services, marketing, corporate administration, and strategic planning.
Service providers, including share registry services, IT services, and sponsors or promoters.
Organisations with which Scaffolding for Hire has business relationships (e.g., partners, joint ventures, agents, contractors, or external service providers) for the operation of their businesses.
Third-party payment processors or debt recovery agencies in connection with billing or payment for services provided to Scaffolding for Hire users or customers.
The police or other relevant authorities, licensing or enforcement bodies.
Government and regulatory authorities or organisations (such as the ASX or ASIC) or as otherwise required or authorised by law.
Internet service providers or network administrators if we have reason to suspect that you have breached our terms and conditions or engaged in unlawful activities and reasonably believe that such disclosure is necessary.

Personal Information

Scaffolding for Hire is dedicated to keeping our customer and website user information accurate, timely, relevant, and appropriate.

To access or request corrections to your personal information, please contact us using the details in the “Contacting Us” section below. We will grant access to your information as long as your request complies with the Australian Privacy Principles.

If you find any inaccuracies in your personal information, you may request a correction. To maintain confidentiality, we will share your personal information only if we are confident that it belongs to you.

Security and Storage

Scaffolding for Hire places significant importance on the security of all information related to our customers and contractors. We have implemented security measures to protect against the misuse, interference, loss, unauthorized access, modification, or disclosure of personal information under our control.

Scaffolding for Hire retains the information you provide to us (including potentially your contact or bank account details) to verify transactions and customer details and to maintain adequate records for legal and accounting purposes. This information is stored on secure servers in controlled facilities.

While we strive to protect users’ personal information, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, we cannot ensure or warrant the security of any information transmitted to or from our online products or services, and users do so at their own risk.

You are solely responsible for keeping your passwords and account information confidential. You should exercise caution and responsibility whenever you are online.

Update of Privacy Policy

Scaffolding for Hire is committed to ensuring your privacy. Any modifications to this Privacy Policy will be posted here, allowing users to stay informed about the types of data we collect, how we utilise it, and the circumstances under which we may disclose it. Consequently, we encourage you to revisit this Privacy Policy periodically to stay updated on any changes.

This Privacy Policy was last revised on 04 January, 2024.